1. General information about ISSN


1.1. What is an ISSN?
1.2. Why is an ISSN useful?
1.3. Who uses an ISSN? What are the practical uses of an ISSN?
1.4. What kind of publications are eligible to an ISSN assignment?
1.5. How are ISSN assigned?
1.6. What is an ISSN-L?
1.7. Can a publication have both an ISSN and an ISBN?
1.8. Does an ISSN have any meaning embedded in the number?
1.9. Does a serial need a new ISSN if the publisher changes?
1.10. Does a serial need a new ISSN if the title changes?
1.11. Is a new ISSN needed for an online version of a serial whose print version already has an ISSN?
1.12. Is a new ISSN needed if a publication is relaunched?
1.13. Where to print / display the assigned ISSN?

2. General information about the ISSN Portal


2.1. What types of users can access the ISSN portal?
2.2. What types of ISSN data are accessible in the ISSN Portal?
2.3. What does "Released ISSN data" mean?
2.4. What does "Complete ISSN data" mean?
2.5. What types of ISSN records are accessible in the ISSN Portal?

3. Search and discovery options


3.1. How to search using the map?
3.2. How to use the simple search option?

3.2.1. What does the criteria “All” mean?
3.2.2. How to search by “ISSN”?
3.2.3. How to search by “Title”?

3.3. How to use the advanced search option?

3.3.1. How to make an advanced search by title?
3.3.2. How to make an advanced search by ISSN?
3.3.3. How to search for several ISSN?
3.3.4. How to make an advanced search by date?
3.3.5. How to make a combined search?


3.4. Expert search
3.5. What can I do from the results page?

3.5.1. How to use the faceted refinement?
3.5.2. Which tools can be used from the results page?
3.5.3. How to display ISSN records from the results page?

3.6. Which options are available for which users?

4. The ISSN record


4.1. What type of data are available in an ISSN record?
4.2. How is the information organised on the ISSN record?
4.3. What type of information is displayed in the “Resource information” area?
4.4. What type of information is displayed in the “Related information” area?
4.5. What type of information is available in the “Record information” area?

5. Tools for users


5.1. How to share a record?
5.2. How to print a record?
5.3. How to export / download a record?
5.4. What tools are accessible to which types of users?

6. Modification requests


6.1. How to report an error or request an update on a record?
6.2. Is a modification request free of charge?
6.3. How to follow the process of my modification requests?

7. Retrieving ISSN data


7.1. In which format can I download a record?
7.2. Is content negotiation supported?
7.3. Are REST API available?

8. I am a publisher


8.1. Who can request an ISSN assignment from the ISSN International Centre?
8.2. How to register as a publisher? (Registration is mandatory)

8.2.1. How to submit the registration form?
8.2.2. Why do I receive an email after registering?
8.2.3. How to pay my registration fee?
8.2.4. I haven’t received any email after having submitted the registration form: what should I do?

8.3. Publishers’ personal area

8.3.1. What is the use of my personal area?
8.3.2. What are the different statuses of an ISSN request?

8.4. ISSN assignment

8.4.1. What is an ISSN credit?
8.4.2. How to purchase ISSN credits?
8.4.3. How to request an ISSN?
8.4.4. How many ISSN do I need?
8.4.5. What kind of documents should I gather before requesting an ISSN?
8.4.6. When should I apply for an ISSN?
8.4.7. What is the average processing time of an ISSN request?
8.4.8. My ISSN assignment request is urgent. What should I do?
8.4.9. How will I know that my ISSN request was accepted?
8.4.10. My publication has been assigned an ISSN. How should I print / display it?
8.4.11. How to communicate with a librarian?
8.4.12. Why was my ISSN assignment request rejected?
8.4.13. My ISSN assignment request was rejected. Will I be reimbursed?

8.5. ISSN Claiming and transfer of ownership

8.5.1. What does “claiming responsibility for a resource” mean?
8.5.2. What is the benefit of claiming responsibility for a resource?
8.5.3. How to claim responsibility for a resource that belongs to me?
8.5.4. How to declare a transfer of ownership?
8.5.4.1. I am a receiving publisher acquiring the responsibility over a resource from another publisher: how can I declare the transfer of ownership?
8.5.4.2. I am a transferring publisher leaving the responsibility over a resource to another publisher: how can I declare the transfer of ownership?

8.6. How to manage my registered resources?

8.6.1. How to view the records of my registered resources?
8.6.2. How to report an error or request an update on the record(s) of my publication(s)?
8.6.3. What is an ISSN certificate?
8.6.4. What is an ISSN certificate?

8.7. How to manage my account as a publisher?

9. I am a corporate customer


9.1. Which ISSN services can I subscribe to and how much does it cost?
9.2. How shall I request a test account?
9.3. How shall I renew my subscription to the ISSN services?
9.4. How shall I add options to my ISSN subscription?
9.5. How shall I pay for my subscription?
9.6. When will my account be activated?
9.7. As a corporate customer, how can I manage my institution's account?
9.8. How can I access past and current invoices?
9.9. How do I run usage reports on my institution’s account?
9.10. What happens if I do not renew my subscription?
9.11. How can I get in touch with the Sales Department?

10. Log in information


10.1. How can I log in via IP address?
10.2. How to log in with a password?
10.3. I have forgotten my password. What should I do?
10.4. I have forgotten my username. What should I do?
10.5. How do I change my username or password?

11. I found a bug. What should I do?


1.1. What is an ISSN?

The International Standard Serial Number is an 8-digit code used to identify unambiguously newspapers, journals, magazines and periodicals of all kinds and on all media–print and digital.

1.2. Why is an ISSN useful?

The ISSN can be thought of as the social security number of the serials world. Just as an individual's social security number is used in many automated systems to distinguish that person from others with the same or similar names, the ISSN distinguishes a particular serial from others with which it might be mistaken.

1.3. Who uses an ISSN? What are the practical uses of an ISSN?

- Publishers who wish to identify their serial publications and incorporate a barcode on the magazine, journal or newspaper for sale via major retailers.
- Libraries that use the ISSN as a fundamental identifier for distinguishing between identical serial titles and facilitating checking and ordering procedures, collection management, legal deposit, digital preservation, interlibrary loans, etc.
- Catalogue databases that use the ISSN as a record control number and can make use of the records from the ISSN register.
- Documentation centres and databases that handle bibliographic references and use the ISSN for more accurate serials citation, abstracting and indexing services, etc.
- Subscription agencies which act as intermediaries between publishers and their customers, use the ISSN to ensure the correct serial publication is delivered.
- Academics who wish to cite publications with full details for research purposes.
- Retailers / wholesalers that use ISSN-based barcodes within their own internal systems in order to assess and control magazine/newspaper circulation.

1.4. What kind of publications are eligible to an ISSN assignment?

Publications that are issued over time with no predetermined conclusion, whether print or digital (online resource, application for mobile device, CD-ROM for instance): serials (journals, newspapers, magazines, monographic series...), ongoing integrating resource(s) (websites, databases...).

1.5. How are ISSN assigned?

The ISSN identifiers are assigned at the request of publishers or third parties. ISSN are assigned either by ISSN National Centres for resources handled by publishers located in their respective countries or by the ISSN International Centre for publishers based in countries without a National Centre, for international organizations, or for multinational publishers having a specific agreement with the ISSN International Centre [see section 8. You are a publisher, or a third party requesting an ISSN assignment]. The ISSN International Centre and the 89 ISSN National Centres form together the ISSN Network.

1.6. What is an ISSN-L?

When a serial is available in more than one physical format and a separate ISSN has been assigned to each format, the ISSN Network designates a linking ISSN (ISSN-L) from one of these ISSN. The ISSN-L is available for use when there is a need to identify and link to a continuing resource without regard to format, for example in services such as OpenURL, library catalogues, search engines or knowledge bases.

1.7. Can a publication have both an ISSN and an ISBN?

Books (monographs) published within a series and annual / biennial publications are eligible for both ISBN and ISSN assignment.
An ISBN identifies an individual book in a series, or a specific year for an annual or biennial, and a different ISBN is used for every book.
An ISSN identifies the title of the monographic series, or the ongoing annual or biennial, and the same ISSN is displayed on every book published within that series as long as the series title remains unchanged. The series title must be clearly and explicitly stated on each book, for example, on the front or back cover, on the title page, or on the editorial page, in order to be eligible for an ISSN.

1.8. Does an ISSN have any meaning embedded in the number?

No, unlike the ISBN code, which contains country and publisher prefixes, an ISSN is an opaque identifier associated with a serial title, containing no information as to the publisher or its location.

1.9. Does a serial need a new ISSN if the publisher changes?

No, the ISSN is not related to ownership of a journal and does not confer copyright. A new ISSN will be required if the change of publisher results in a change of the serial title.

1.10. Does a serial need a new ISSN if the title changes?

ISSN is assigned to a specific title. A new ISSN is usually needed if a title changes.

1.11. Is a new ISSN needed for an online version of a serial whose print version already has an ISSN?

Separate ISSN are needed for serials published in different physical formats. If your printed serial already has an ISSN and an online version is being produced for the first time, the online version is considered to be a new serial.

1.12. Is a new ISSN needed if a publication is relaunched?

If a publication is being relaunched with the same title, then the existing ISSN is still valid for use, even if there has been a publishing gap. No new ISSN should be assigned in this circumstance.
If a serial reverts to a title that it held previously, a new ISSN needs to be assigned. The publisher cannot revert to using the previous ISSN.

1.13. Where to print / display the assigned ISSN?

[See section My publication has been assigned an ISSN. How should I print / display it?]


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2.1. What types of users can access the ISSN portal?

- Free users are non-registered users accessing the Portal on the Internet. They have access to “essential” identification information, referred to as “Released ISSN data” for Confirmed records.[see section 2.2. What does "Released ISSN data" mean? and section 2.5. What types of ISSN records are accessible in the ISSN Portal?]
- Corporate users are users in institutions having subscribed to the ISSN Register. They register either by login/password or by IP. They can access all information from all types of ISSN records. However, the amount of data they will be entitled to download depends on the subscription package chosen by their institution.
- Network users are users in National Centres and at the International Centre. Network users access the same kind of data and services as corporate users, and they also access administrative data.
- Both Corporate users and Network users are Subscribing users.
- Publishers are users requesting ISSN assignment, and other services for publishers, from the ISSN International Centre. Even though they need to register to the ISSN Extranet, they are not considered Subscribing users in the Portal: they do not have access to full ISSN information, except for records of resources under their responsibility [see sections 8.4 ISSN Assignment and 8.5. ISSN Claiming and transfer of ownership].

2.2. What types of ISSN data are accessible in the ISSN Portal?
Type of data Free user Publisher Corporate user Network user
Released ISSN data (core data) [see below] X X
Complete ISSN data X for the resources under their responsibility X X
2.3. What does "Released ISSN data" mean?

“Released ISSN data” is a core set of bibliographic data elements that constitute a basic form of description for a serial publication in the ISSN Register. This core set of data is made available to users free of charge via the Free Access Portal. This “Released ISSN Data” is limited to:

- ISSN
- ISSN-L
- Other ISSN (Suppressed, cancelled or incorrect ISSN)
- Title proper (title as it appears on the preferred source of information for the resource)
- Key-title (standardized and unique form of title derived from the title proper, created by the ISSN Network)
- Country
- Medium
- URL of the digital resource
- Date of last update of the record
- ISSN National Centre responsible for the record.

Released ISSN data is under licence CC BY-NC-SA (Attribution-NonCommercial-ShareAlike).

2.4. What does "Complete ISSN data" mean?

“Complete ISSN data” is a complete set of bibliographic data elements that constitute a full description for a serial publication in the ISSN Register, plus additional data extracted from authority databases.
Depending on the resources, it may include for example:

- Other variant titles,
- Subject,
- Current and earliest Publishers,
- Corporate editor name,
- ISNI,
- Dates of publication,
- Frequency,
- Type of resource,
- Language,
- Coverage by abstracting and indexing databases,
- Related publications,
- Links to external resources.

Complete ISSN data on open access scholarly publications included in ROAD (Directory of Open Access Scholarly Resources) are accessible for free via the Free Access Portal.

2.5. What types of ISSN records are accessible in the ISSN Portal?

An ISSN record represents the authority record for a continuing resource title [See also section 4. ISSN record]. An ISSN record has different statuses depending how and when they were created, and for which resource:

- Confirmed records correspond to resources whose publication has been checked by the ISSN Network.
- Provisional records correspond to provisional ISSN that may be assigned to pre-publications; they are liable to become Confirmed records.
- Legacy records were created at the infancy of the ISSN Register; their bibliographic data is incomplete and not up-to-date.
- Cancelled records correspond to cancelled ISSN, e.g. if an ISSN was mistakenly assigned twice, it is then cancelled and a new ISSN is re-assigned.
- Suppressed records correspond to ISSN that were deleted, generally because the resource described is not a continuing resource or has never been published.
- Unreported records correspond to identifiers not yet assigned and that are not (yet) reported to the ISSN International Centre.

Type of records Free user Publisher Corporate user Network user
Confirmed X X X X
Provisional X
for the resources under their responsibility
X X
Other (Legacy, Cancelled, Suppressed, Unreported) X X X


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3.1. How to search using the map?

Cartographic search is available from the landing page of the Portal. It enables you to search by place of publication, clicking successively on the dots until you have reached the desired place of publication.

- Subscribing users are able to navigate and zoom at the level of the specific publication place.
- Free users are able to navigate and zoom on the world map to search among Confirmed records from a specific country.

At the bottom of the map, you have 6 tabs corresponding to 5 UNESCO geographic areas and another tab with the whole world. Clicking on a tab will provide you a search results page with the ISSN records corresponding to the region of the word selected (for Subscribing users only) [see section 3.5. What can I do from the results page?].

3.2. How to use the simple search option?

The simple search is accessible from the Portal home page. It is a quick and efficient way to search and find ISSN records. The simple search may be refined further [see section 3.6. Search results and faceted search].


3.2.1. What does the criteria “All” mean?

“All” is the criteria selected by default.
As a subscribing user:

The “All” search is performed on any field of the record, except coded fields (MARC21 008) and some administrative fields (MARC21 9XX). Therefore, this search covers for example the publisher field, the CODEN or the various note fields.
A ranking by relevancy will prioritize which records are displayed: e.g. records where keywords are found in “title” fields will be given priority over those where the keywords are found in “note” fields.
As a free user, the search is limited to the “Released ISSN data” fields [see section 2.3. What does Released ISSN data mean?].
You can enter one or several words. By default, the words within the search box are associated by the Boolean operator AND. To search for an exact phrase and narrow your research, put the words into quotes.


3.2.2. How to search by “ISSN”?

As a subscribing user, the search by ISSN is performed on all ISSN fields, including the ISSN-L and the ISSNs found in linking entries (MARC21 022 and 7XX fields).
As a free user, the search is performed only on the ISSN field (MARC21 022field ).
You may enter the ISSN with or without the hyphen.
The structural validity of the requested ISSN is checked. If you enter an invalid ISSN, you are informed that the requested number does not correspond to a valid ISSN. If you enter a cancelled ISSN, you will be informed of the valid ISSN (it will be indicated in the Identifiers frame on the left).


3.2.3. How to search by “Title”?

As a subscribing user, the search by title is performed on all title fields: key title, abbreviated key title, title proper, variant titles, and titles found in linking entries (MARC21 222, 210, 245, 246 and 7XX fields).
As a free user, the search is limited to Confirmed records and to the key title and the proper title [see section 2.3. What does “Released ISSN data” mean?].

3.3. How to use the advanced search option?

The advanced search will allow you:

- to search specific elements of ISSN records.
- to make a combined search using several fields.

This page is organised in two main blocks:

- The first block

allows to search a title and/or an ISSN. Both fields are not repeatable. They can be combined by a Boolean operator (which is by default OR).
- The second block

allows to combine the above search with one or several additional field(s), including the “date” field. It is possible to add as many new fields as necessary, clicking on the blue button “[+]”.

Boolean operators are proposed by default between all the different chosen criteria, and you can change them using the pull-down menu.
The frame on the left allows you to combine your search with the most frequent search criteria.


3.3.1. How to make an advanced search by title?

It works as with the simple search option, but you can specify, using pull-down menus:

- the type of title,
- if the title contains, begins with or ends with the search term(s).


3.3.2. How to make an advanced search by ISSN?

It works as with the simple search option, but you can specify the type of ISSN using a pull-down menu.
It is also possible to upload a list of ISSN [see section 3.3.3. How to search for several ISSN?].


3.3.3. How to search for several ISSN?

Through the Advanced search form, you can submit a list of ISSN formatted in ASCII in .txt format. Each ISSN must be followed by a carriage return. Click on the button “Upload” located next to the ISSN field and validate by clicking on the button “Start a search”.
This kind of search allows to search the ISSN status (Confirmed, Provisional, …), but also to check the bibliographic information contained in these ISSN records.
The number of ISSN that can be uploaded through a list is limited to 1 000.


3.3.4. How to make an advanced search by date?

This block allows to search by beginning (MARC21 008 field, position 7-10) or ending date of publication (MARC21 008 field, position 11-14).
You can either enter a specific date(s), or move the cursors on the timeline.
This criterion is not repeatable.
It can be combined with other criteria with the operator AND by default.


3.3.5. How to make a combined search?

This block contains criteria allowing to search on all fields of a record.
Criteria are combined by default by the operator AND. A pull-down menu on the left enables to select which index will be searched. You can add several additional fields by clicking on the blue button [+] on the right.
Depending on the criteria, you can either:

- enter a search term in a free field,
or
- select the item of your choice by clicking on a plus sign [+] that becomes a cross [X] when selected. You can select several items if needed (several languages, subjects, countries, types of resource, …).

The indexed fields are the following:

- Corporate contributor
- ISNI
- Publisher
- Place of publication
- Subject (you can specify up to 3 levels of subjects, to narrow your search).
- Type of record
- Status of the resource
- Type of resource
- Frequency
- Alphabet
- Language
- Country
- URL
- Medium (exhaustive choice of media)
- Category of material
- Open Access status (Y/N).

Submit your search by clicking on the button “Start a search”.
Some fields are indexed by the simple search « All », but are not among the criteria of a combined search. For instance, you can make a simple search by CODEN or by any search term liable to be included in the notes field, but these criteria cannot be used for a combined search.
As a free user, the search process is the same, but is limited to “Released ISSN data” [see section 2.3. What does “Released ISSN data mean”?]. Uploading a list of ISSN is not possible.

3.4. Expert search

The expert search allows users to search an element in a precise MARC21 field or sub-field. This search is intended for users with a good knowledge of MARC21 and of the Register, and is restricted to subscribing users.
Select the search field from the pull down menu, and enter a MARC21 code.
Ex: to search all daily resources, select the field “Frequency” and enter the coded value “d” for “Daily”;
To search all blogs, choose the field “ROAD code” and enter the value OA-B.
To search for a subject, select the classification of your choice (Dewey or UDC) and enter the specific classification index required.
Ex: to search for “film music”, enter the Dewey classification index “781.542”.
You can combine several criteria.

3.5. What can I do from the results page?

After having performed a cartographic / simple / advanced / expert search, the search results page displays 3 areas:

- Faceted refinement on the left side,
- The search results in the central frame,
- Tools on the right side.

From the results page, you can:

- refine your search through the faceted refinement [see section 3.5.1. How to use the faceted refinement?],
- have an overview of the results with a list of record snippets,
- display the list of records generated on a map, switching from the “List” display to the “Map” display from the pull-down menu,
- sort the list of short records by relevance or by alphabetical order,
- display from 5 to 100 records per page,
- browse from one page to another back and forth using the buttons [], or skip to the beginning or the end of the list using the buttons [>].
- Use the tools on the right.

As a free user, the search results will be limited to “Released ISSN data” [see section 2.3. What does Released ISSN data mean?].


3.5.1. How to use the faceted refinement?

Most search fields of the advanced search are also available as facets: e.g. medium, language, date, etc.
At the top of this area, your search criteria are reminded, and you can go back to the advanced /expert search form if needed, clicking on the button “Modify your search”.
Depending on the number of results, you can use one or several facets to filter the results. Each facet is displayed in a specific box, with the different choices (followed by the number of records found for that choice).
For each facet, you may display more choices by clicking on the arrow at the bottom of the box.
There are specific facets:

- Medium (The three icons correspond to Print / Online / Digital carrier)
- Open Access
- Record status

When you have selected a facet, your choice is reminded at the top of the left-hand frame. You can cancel that choice by clicking on the red cross.
As a free user, available facets correspond to “Released ISSN data” [see section 2.3. What does “Released ISSN data mean”?].


3.5.2. Which tools can be used from the results page?

From the results page, you can view records, export records, print records [see section 5. Tools for users].


3.5.3. How to display ISSN records from the results page?

From the results page, you can click on the title on a record, or on the “medium” icon in each record snippet, to display the record page.
You may also select several records by clicking on the “+” on the left of each record snippet. Then click on “View records” (in the tools menu on the right) in order to display the record pages.

3.6. Which options are available for which users?
Type of services Free user Publisher Corporate user Network user
Simple search X
limited to released ISSN data
X
limited to released ISSN data
X X
Advanced search X
limited to released ISSN data
X
limited to released ISSN data
X X
Expert search X X
Browse X X
Cartographic search X
limited to released ISSN data;
Zoom scale limited to country
X
limited to released ISSN data;
Zoom scale limited to country
X
Complete ISSN data;
Precise zoom scale
X
Complete ISSN data;
Precise zoom scale


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4.1. Which type of data can you find on an ISSN record?

[See section 2. General information about the ISSN portal]

4.2. How is the information organised on the ISSN record?

The various identifiers of the resource are located in a top-left frame: the latter includes the ISSN and the ISSN-L, other ISSN (for example the valid ISSN corresponding to the cancelled ISSN), and any other identifiers, notably the CODEN if any.
All external links are located in the frame on bottom-left. These links point to:

- the resource itself when it is online (its actual URL or URLs),
- other records in the national bibliography of the country, in a digital library,
- the record of the issuing body in the ISNI (International Standard Name Identifier) database,
- additional resources.

Most ISSN bibliographic data are presented in the central frame. Three display modes are available: public display (with labels), and two professional types of display (MARC21 and UNIMARC). In order to change the display mode, click on the triangle to pull-down the menu. This function is not accessible to Free users.
In public display, the central frame is divided into three areas: resource information, related resources, record information.
Tools are gathered on the right-hand side. They offer the possibility to download records, report an error, view and print records, etc. [See section 5. Tools for users]

4.3. What type of information is displayed in the “Resource information” area?

You can retrieve the bibliographic information describing the resource: the different titles, subjects, publishing information and corporate contributors, and the coverage by abstracting and indexing databases. Clicking on the blue links will enable you to access other results with the same criteria (subject, publisher, place of publication, corporate contributor).
On the left-hand side, an icon indicates the medium of the resource: print, online, digital carrier/other carrier. There may also be icons in grey colour: if present, they indicate that other medium versions of the resources are available. Click on these icons to access the records of the other medium versions.
Update proposals not yet validated by ISSN librarians are marked in red next to the existing information. [See sections 6. Modification requests]
For free users, the display is restricted to the “Released ISSN data” [see section 2.3. What does “Released ISSN data mean?]

4.4. What type of information is displayed in the “Related information” area?

The related information frame corresponding to linking entries (fields 7XX in MARC21) is displayed on 3 tabs: related titles, resource network, resource history (visible only by Corporate and Network users, and publishers having registered their resources).
The tab related titles provides a list of all the other titles linked to the resource described in the central frame: supplements, subseries, other editions in different languages or medium, former and subsequent titles, … The ISSN marked in blue point to the corresponding ISSN records.
The tab Resource network provides a graphical representation of relationships between the titles of the same family: different versions and editions, supplements and subseries, continuation.…). These relationships are presented in the form of a tree structure, whose branches can be expanded or contracted to show more/less relations by clicking on the “[+/-]” sign. You can move the branches to organise the tree structure as you like. Double-clicking on a title enables you to access the corresponding record.
The tab Resource history shows a timeline representing the chronological relationship in time between the ISSN of publications whose name changed over time. Moving the cursor will operate as a filter to change the time period regarding the year of publication.
Clicking on the icons above the tree structure and the timeline enables you to download the graphical representation in 2 printable formats (PNG or JPG), to zoom in/out, and to shift to full screen display.

4.5. What type of information is available in the “Record information” area?

The Record information area displays administrative information related the record itself (e.g. which ISSN National Centre is in charge of the record, or the dates of creation and last modification of the record).


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5.1. How to share a record?

Select one or multiple records by ticking the corresponding boxe(s) and click on the button “Share a record” in order to share it/them on social networks.

5.2. How to print a record?

Select one or multiple records by ticking the corresponding boxe(s) and click on the button “Print the record” to get a printable version.

5.3. How to export / download a record?

From the results page, select one or multiple records by ticking the corresponding boxe(s) and click on the button “Export a record” to get the record(s) in the format of your choice.
From a record, click on the button “Download a record” to get the record in the format of your choice [see section 7. In which format can I download a record?].

5.5. Which tools attached to ISSN records are accessible to which types of users?
Tool Free user Publisher Corporate user Network user
Share records X X X X
Print records X X X X
Claim an ISSN X
Generate a certificate X
Limited to registered resources
Export / Download records X
Limited to registered resources
X X
Report an error X
Limited to registered resources
X X


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6.1. How to report an error or request an update on a record?

You may request an update for any record as a corporate user, or as a publisher having claimed ownership over a resource [See section 8.5. ISSN Claiming and transfer of ownership].

- As a corporate user, search the portal, select and open the record to be updated.
- As a registered publisher, from your personal area and the left-hand menu, click on the button “My registered resources”, select and access the record to be updated.

From the record, click on the button “Report an error” on the right, and fill in the modification request web form. This form is already pre-filled with the existing information, and you can modify all these fields, except the ISSN of the resource and the name of your institution.
By default, the name and contact e-mail of the person responsible for the Portal account is indicated: please modify it and indicate your name and e-mail in order to be notified of the outcome of your request.
You can also add missing information in the fields left in blank, and provide comments. If you need to repeat fields, click on the button “Add more” or “Add one”.
Do not forget to add supporting documents in attachment, clicking on the buttons “Choose a file” and “Upload”. This documentary evidence is mandatory, and will help the librarian in charge to better handle the request and confirm the modifications requested.
As you save the form clicking on the button “Send request”, your modification request is forwarded for validation to the ISSN Centre in charge of the record.

6.2. Is a modification request free of charge?

Yes, any modification request is free of charge for any registered user.
If you are a publisher, modifications can be requested only about the resources attached to your account, i.e. on your registered resources.
If a modification request involves a major title change, a new ISSN may be assigned.

6.3. How to follow the process of my modification requests?

- As a publisher registered on the ISSN customer extranet, you can follow the processing of your modification request in your personal area [see section 8.3. Publishers’ personal area]. You will also receive a notification e-mail at every stage your request goes through.
- As a corporate user, you will be notified about the outcome of your request, at every stage your request goes through, via the e-mail provided in the modification form.

On the record, the update proposals not yet validated by the ISSN Network are marked in red next to the existing information. This display can be viewed by any registered user.
At the bottom of the record, a new section is displayed (“Modifications actions”) with the request processing status. Click on the button “See more” to view the details of the modification request web form. This section can be viewed only by the update requester.
Note that the modification will be performed by the National Centre in charge of the resource, provided the relevant documentary evidence has been supplied. For this reason, it may happen that you are notified that the National Centre has accepted and performed the modification, while the record in the Portal does not appear as modified yet.


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7.1. In which format can I download a record?

You can download the ISSN records in different formats:

- MARC formats: MARC21-XML, MARC21-ISO, UNIMARC-XML, UNIMARC-ISO;
- CSV;
- Linked data formats: RDF/XML, Turtle, JSON-LD. Records are encoded in RDF following the ISSN linked data application profile [see ISSN linked data application profile]

This function is accessible to subscribing users only. The number of downloads depends on the subscription package. The minimum amount is set to 1,000 records per year.

7.2. Do you support content negociation?

Any user (human or machine) may decide what representation of the resource it prefers to retrieve. This is possible through content negotiation or by modifying the request URL:

- The URL http://issn.org/resource/ISSN/[ISSNnumber]/ will provide the record in an HTML human-readable format.
- The URL http://issn.org/resource/ISSN/[ISSNnumber]?format=xml will provide the bibliographic metadata encoded as RDF/XML.
- The URL http://issn.org/resource/ISSN/[ISSNnumber]?format=turtle will provide the bibliographic metadata encoded as RDF Turtle.
- The URL http://issn.org/resource/ISSN/[ISSNnumber]?format=json will provide the bibliographic metadata encoded as JSON-LD.

Content negotiation is available for subscribing and free users although the latter can only retrieve essential ISSN metadata.

6.3. Do you have a REST API?

Any request to the portal may be automated thanks to the use of REST protocol. The download of results is also automated. This service is restricted to subscribing users. Please contact sales [at] issn.org for more information.


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8.1. Who can request an ISSN assignment from the ISSN International Centre?

Please consult the list of ISSN National Centres and check whether your country has an ISSN National Centre or comes under the responsibility of the ISSN International Centre.
The ISSN International Centre assigns ISSN to 3 types of publishers:

8.1.1. Publishers located in countries without any ISSN Centre [see section 8.2. How to register as a publisher, option 1]
8.1.2. International Organisations [see section 8.2. How to register as a publisher, option 2]
8.1.3. Multinational Publishers which have a specific agreement with the ISSN IC. They are directly registered by the ISSN International Centre and may benefit from additional services. Please contact sales [at] issn.org for more information.

8.2. How to register as a publisher? (Registration is mandatory)

8.2.1. How to submit the registration form?

If you want to get an ISSN, you need to be registered. The registration process will take place when submitting your first ISSN assignment request.
Click on “Publishers’ area” in the upper left-hand corner. Two options are offered according to the country of publication to be selected: National or International.
Option 1: If you are located in a country without any ISSN Centre, in the frame “National”, select your country of publication and click on the button “Submit”. Your request will be processed by the ISSN International Centre.
If there is an ISSN Centre in your country, you will be informed on how to contact the relevant national ISSN Centre which is responsible for your ISSN assignment request.
Option 2: If you are an international organisation listed in the Yearbook of International Organisations, section A to F (United Nations, Word Bank, …), your request will be processed by the ISSN International Centre. Enter your International Organisation ID that you may retrieve by clicking on the link to the Union of International Associations (https://uia.org/yearbook). Your ID is composed of one letter and four numbers. This ID is mandatory to be considered as an international organization. You can then submit the web form.
Fill in the form about your credentials, especially mandatory fields with an (*), and the additional information.
Tick the boxes to confirm that you have read and approved the General Terms of Use. By ticking this box, you acknowledge that you can use ISSN Services because you accept these Terms of Use without any reservation, and you undertake to abide by these terms.
You may (or may not) confirm that you authorize the ISSN International Centre to use your personal data for commercial purposes [See UGC - ARTICLE 7: CONFIDENTIALITY - PERSONAL DATA].
You can then send your web form.


8.2.2. Why do I receive an email after registering?

After having validated the General Terms of Use and submitted the registration form, you will receive an email on the main contact address indicated in the web form. This ensures that this email address is valid.
Please carefully read this email:

- It indicates the login you should use to access ISSN publisher services,
- It provides you with a link on which you should click.

Clicking on the link provided in the email will direct you to a one-time login page, and then to your account page. On your account page, you will be requested to create your password.


8.2.3. How to pay my registration fee?

After having set up your password, you will be directed to a page where you should pay your registration fee.
You may pay, depending of your country, by Paypal, Paysafe, or wire transfer.
You will be effectively registered as a publisher after you have paid for your ISSN request. [See section 8.4. ISSN assignment].
Note that you will not be able to access the ISSN Publisher services before your payment is processed by the ISSN International Centre.


8.2.4. I haven’t received any email after having submitted the registration form: what should I do?

It may take some time before you receive your email.
Please first check in your spam box if you have not received your email.
If you have not received it, you may request a new email. To that end:

- Please click on the “temple” icon at the top-right corner,
- Click on “forgot password”,
- Indicate your email (the main contact email provided in the form you submitted) and click on “Email new password”.

If you still have trouble, please use the contact form available at the bottom of each page of the Portal, indicating as subject “ISSN assignment”.

8.3. Publishers’ personal area

8.3.1. What is the use of my personal area?

From your personal area, you will be able to send requests to the ISSN International Centre, buy credits for ISSN assignment, exchange messages with librarians and follow the status of your requests.
There are three kinds of requests:

- ISSN assignments to new publications [see 8.4. ISSN assignment],
- ISSN claiming [See 8.5. ISSN Claiming and transfer of ownership],
- Modification requests [see 6. Modification requests].

Your personal area is organized in a dashboard divided into 2 parts.
At the top of the page, you have a summarised dashboard with 2 tabs:

- the number of requests and their different processing statuses. [see What are the different statuses of an ISSN assignment request?]. Clicking on a status from the dashboard will filter all the corresponding requests listed in the table below.
- a summarized view of the number of publications you have registered in your account, either through ISSN assignment requests [see section 8.4. ISSN assignment] or through a claiming process [see section 8.5. ISSN claiming and transfer of ownership].

Below, the main frame of your personal area is a table summarising all your requests and enabling you to follow their processing status and view more details for each request.
From this table, you can:

- access your requests using filters on Request ID, processing status, request nature (assignment / modification / claim), urgent status (yes/no) title, ISSN or requester,
- sort this table by clicking on the header of any column,
- access the details of the request form by clicking on the request ID,
- access the record of your resource by clicking on the ISSN number,
- write a message to the librarian in charge of your requests.

On the left-hand side, the menu enables you to:

- Go back to your home page with the dashboard,
- Request an ISSN assignment, accessing the ISSN assignment request web form [see section 8.4. ISSN assignment],
- Purchase ISSN credits and see how many ISSN credits you have left [see section 8.4.1. What is an ISSN credit?],
- Search the portal [see section 3. Search and discovery options],
- Claim responsibility over a resource [see section 8.5. ISSN claiming and transfer of ownership],
- Check the records of your registered resources. The “Registered resources” are all publications attached to your account, either because you have requested an ISSN assignment for them, or because you have claimed responsibility over them,
- Communicate with an ISSN librarian [see section 8.4.11. How to communicate with a librarian?].


8.3.2. What are the different statuses of an ISSN request?

You may follow the outcome of each request by checking their processing statuses:

- Draft: you can prepare your request and save it as a draft to send it later, in case some information is missing. Please note that ISSN librarians do not have access to information from draft requests;
- Pending: you have sent your ISSN request, but it has not been evaluated yet by the ISSN International Centre;
- In process: your request has been checked by the ISSN International Centre; a provisional ISSN record has been generated. It will be accessible from the ISSN Portal on the next day. However, the confirmed ISSN record is not yet accessible in the Portal;
- Processed: your request has been processed and a confirmed ISSN record is accessible in the ISSN Portal. It will be accessible from the ISSN Portal on the next day.
- Provisional: your request has been processed and a Provisional record was created corresponding to a pre-publication. It will be accessible from the ISSN Portal on the next day. You are expected to send further information when the resource is actually published.
- Incomplete: some elements of the request are missing, and you are expected to provide the relevant information in return.
- Rejected: your request was rejected, for example because the resource is not a continuing resource.

Clicking on a status from the dashboard will filter the corresponding requests listed in the table below.
Clicking on the ISSN assigned will give you access to the record of the corresponding resource. Icons placed next to ISSN represent the medium (print, online, digital carrier/other carrier).
Clicking on the ID of a request will enable you to view the web form you submitted. You can modify/edit the web form and send it to an ISSN Librarian only when the request status is Draft, Provisional or Incomplete.
You cannot modify/edit the web form when the request status is Pending, In Process, Processed, or Rejected.
You can export this table as a CSV file

8.4. ISSN assignment

8.4.1. What is an ISSN credit?

Publishers are requested to pay a fee for ISSN assignment. Thus, you have to buy ISSN credits.
An ISSN Credit is a unit of value representing an ISSN assignment. This unit of value is available to publishers registered on the extranet. It includes the ISSN data creation, maintenance and dissemination services.
An ISSN credit offers you the possibility of requesting the assignment of an ISSN to one specific title, whatever the number of medium versions.
If you request an urgent assignment, you are invited to send an “urgent request”, which costs two credits [see section 8.4.8 My ISSN assignment request is urgent. What should I do?].
Some requests are free of charge:

- requesting an ISSN assignment for a title already existing on another medium,
- claiming the responsibility over a resource,
- requesting the modification of an ISSN record for your registered resources.


8.4.2. How to purchase ISSN credits?

Log in to your personal area; from the left-hand menu, click on the button “Purchase ISSN credits”.
Enter the number of ISSN credits needed in the right tranche (2-4 credits, 5-20 credits, more than 20 credits). Click on the button “Add to cart”, validate the amount.
Click on “Carry out the payment”.
You will be re-directed to a payment page where you must choose to pay by PayPal, Paysafe or by banking transfer (depending on your country). Follow the instructions and proceed to payment. The process is identical as the one for subscribing to ISSN portal [see section 9. You are a corporate customer - How to pay for ISSN portal subscription?].


8.4.3. How to request an ISSN?

Log in to your account [see section 8.2. How to register as a publisher?]
From your personal area, make sure you have enough ISSN credits in your account, by checking the figure in red in the left-hand menu “Purchase ISSN credits”. If your balance is equal to 0, then click on the button “Purchase ISSN credits” in the left-hand side menu and proceed to online payment [see section 8.4.2. How to purchase ISSN credits?].
Click on the button “Request an ISSN” in the left-hand side menu. Fill in the web form thoroughly, providing all mandatory information in the fields marked with an (*) and additional information.
The proofs of publication must be uploaded and attached to the web form. The allowed files types are: JPEG, PNG or PDF, with a maximum size of 10 Mb per title.
If a document is missing, save your request as a draft and continue after you have all the documents ready for upload.
Save the web form and send the request.


8.4.4. How many ISSN do I need?

You need a different ISSN:

- For each different language edition of the same publication,
- For each different local edition of the same publication,
- For each different local medium version of the same publication.

Please request each ISSN separately. By exception, you may send a single ISSN request for several different medium versions of a same publication (in that specific case, only one ISSN credit will be charged for the whole request) [See section 1. General information about ISSN]

8.4.5. What kind of documents should I gather before requesting an ISSN?

Before proceeding to your ISSN request, please gather:
For a print version: complete issue or copy of the cover, title page and editorial page. The editorial page must show the name and address of the publisher,
For a CD-ROM version: sample or copy of the label affixed on the disc and/or on the container with the name and address of the publisher printed on it.
For an online version: the URL (electronic address) of the publication. The name and address of the publisher must be displayed on the publication.
For a mobile version (for e-readers and smartphones): screenshots of the title screen and/or of any other screens showing the name and address of the publisher.
These documents must be attached as JPEG, PNG or PDF files, with a maximum size of 10 Mb per title.
If an element is missing, save your request as a draft and continue once you have gathered all the documents ready for upload.


8.4.6. When should I apply for an ISSN?

For a print publication, an ISSN shall be requested up to three (3) months before the release of the first issue.
For an online publication, an ISSN is assigned only after the release of the first 2 issues, provided that these issues contain 5 articles at least.


8.4.7. What is the average processing time of an ISSN request?

The processing of the ISSN request by the ISSN International Centre, that is to say, the transition of the request from the status "pending" to "in process" will be handled within twenty (20) working days on average.


8.4.8. My ISSN assignment request is urgent. What should I do?

If you have at least 2 ISSN credits, you may request an urgent ISSN assignment from the ISSN International Centre. There is a limit of five urgent requests per day. Your request will be handled within five working days if the request is complete. If your request is incomplete, this processing period will run from the day when you have sent all the required items to the ISSN International Centre.


8.4.9. How will I know that my ISSN request was accepted?

You can follow the process of your ISSN assignment on your dashboard, in your Personal area. You also receive e-mails. [See section 8.3 Publishers’ area and section 8.4.11 How to communicate with a librarian?].
As soon as your request is accepted, the request is switch to “in process” status and the ISSN of the publication is provided. A provisional record is automatically generated in the Portal. Note however that this provisional record will not be accessible in the Portal before the following day.
When the resource is catalogued by an ISSN librarian, the request is either switch to “processed” status (for a publication) or “provisional” status (for a pre-publication). The corresponding updated record is be accessible in the Portal the next day.


8.4.10. My publication has been assigned an ISSN. How should I print / display it?

According to the ISO standard 3297 which defines the ISSN and its uses, the ISSN should be printed/displayed this way:
For print version, print this ISSN prominently on each issue of your publication, preceded by the letters ISSN, preferably in the upper right-hand corner of the cover page;
For online version, display this ISSN prominently on the title screen, homepage and/or first page (for PDF formats) of your online publication, preceded by the letters ISSN.
On your website, if you received 2 ISSN for print and online version, both ISSN can be displayed as follows: ISSN XXXX-XXXX (Online), ISSN XXXX-XXXX (Print)


8.4.11. How to communicate with a librarian?

Once you are logged in your personal area, you can access your mailbox from the left-hand menu “My Services”, clicking on the button “Messages”.
You can:

- View your messages in your Inbox and reply,
- Write and send a message mentioning the subject and specifying the tracking number if necessary, in order to contact a person in charge of your request,
- Keep track of your sent messages.

When you receive a message in your personal area, you will be notified by e-mail that you have received a new message with a link to your personal area.
In the same way, from your detailed dashboard, at the end of the line corresponding to every request, clicking on the button “Contact a librarian” will direct you to your mailbox in your personal area


8.4.12. Why was my ISSN assignment request rejected?

The ISSN International Centre may refuse to assign an ISSN, particularly in the following cases:

- an ISSN has already been assigned to the publication,
- the publication is not eligible for an ISSN assignment,
- the publication does not exist,
- the data provided by the requester is incorrect or misleading.


8.4.13. My ISSN assignment request was rejected. Will I be reimbursed?

No, the ISSN International Centre does not reimburse the requester in case of a refusal to assign an ISSN to a publication. However, depending on the cases, the ISSN International Centre may refund your credit account. The refunded credit may then be used for subsequent requests.

8.5. ISSN Claiming and transfer of ownership

8.5.1. What does “claiming responsibility for a resource” mean?

As a publisher, you may “claim” responsibility for a resource belonging to you, and to which an ISSN has already been assigned. After the process is validated by the ISSN International Centre, the resources are attached to your personal account.


8.5.2. What is the benefit of claiming responsibility for a resource?

Once you have claimed responsibility for a resource, you have access to full information on the records attached to your account, in order to get certificates, download the records, or ask for updates or modifications.


8.5.3. How to claim responsibility for a resource that belongs to me?

First, you need to be registered as a publisher.
From the ISSN record selected, click on the button “Claim the record” and fill in the specific form. This form is pre-filled with your own essential credentials, and the ISSN and the key title of the resources selected.
Please provide documentary evidence of your ownership by uploading proofs (any document bearing the name and address of the publisher of the selected title). Allowed files types are: JPEG, PNG and PDF. The total size of the documents should not exceed 10 Mb.
Your claiming request will be assessed by an ISSN librarian. If you did not provide enough evidence of your ownership, you will be asked to complete your request and add more documents.
When the request is validated, the resource will be attached to your account, as a “registered resource”. Click on the “registered resources” button, accessible from the left-hand menu, to access the complete list of your resource. Then click on a specific record to view its complete bibliographic information, request a modification, or download a certificate.
Please repeat the process for each publication you want to claim.
You can follow your claiming requests from your dashboard. You will also receive a notification e-mail.


8.5.4. How to declare a transfer of ownership?

The ISSN Extranet allows publishers to declare transfers of ownership. The ISSN International Centre checks and validates the transfer, and inform both publishers (receiving and transferring) of the outcomes of the transfer request.
The transfer of ownership is requested by the receiving publisher, which should be registered in the ISSN Extranet.


8.5.4.1. I am a receiving publisher acquiring the responsibility over a resource from another publisher: how can I declare the transfer of ownership?

Please proceed to your request through the “claim resource” function [see section 8.5.3. How to claim responsibility for a resource that belongs to me?].
There are two cases:

- The resource for which a transfer is requested is not attached to the transferring publisher.
This case happens if the transferring publisher has not registered to the ISSN Extranet, or if it has not registered the resource. In that case, you are invited to indicate, in the claim request web form, the name and contact address of the transferring publisher. It will allow the ISSN International Centre contacting the transferring publisher to get its feedback (see below).
- The resource for which a transfer is requested is already attached to the transferring publisher.
This case happens if the transferring publisher is already registered to the ISSN Extranet, and if it has already registered the resource (through ISSN assignment request or through a claiming request).
In that case, you are informed that the resource is already registered by this message at the beginning of the web form: “This resource is already under the responsibility of the publisher: [Name of the publisher]. Please however proceed to your claiming request if there is a change of ownership or if you think the current statement of responsibility is erroneous”. The name of the transferring publisher is already recorded in the web form and may not be modified.

Please provide documentary evidence for the transfer of ownership. Besides, you may provide a date of the transfer of ownership if it is not immediate.
Your request will be handled by an ISSN librarian.
Please repeat the process for each publication for which there is a transfer of ownership.


8.5.4.2. I am a transferring publisher leaving the responsibility over a resource to another publisher: how can I declare the transfer of ownership?

- If you have not registered to the ISSN Extranet, or if the resource is not part of your registered resources: you will be notified by e-mail, provided the receiving publisher specified your name and contact details. You will be able to send your feedback by email to the ISSN International Centre.
- If you have registered to the ISSN Extranet, and the resource is part of your registered resources: you will be informed of the transfer request by email and through the ISSN Extranet messaging system. You will be able to provide feedback on this transfer request by accessing the record of the resource in the ISSN Portal.
On the record of the resource, in the section “Modification actions”, an informative note will inform you that a transfer of ownership has been requested. You will be able to send your comments to the ISSN International Centre.

In case of a disagreement between publishers, the ISSN International Centre will postpone the transfer and wait for further clarification from the two publishers.
Ultimately, the ISSN record will be updated to reflect the change of publisher.

8.6. How to manage my registered resources?

In your personal area, from the left-hand menu “My Services”, click on the button “My registered resources”.
You will be able to:

- view the records registered under your account,
- request a modification to update the information or report an error on the record of your resource,
- generate a certificate.


8.6.1. How to view the records of my registered resources?

From your personal area, click on the button “My registered resources” and you can see the short records of the resources registered under your account. In order to view the complete records, select the resource(s) of your choice, clicking on the cross on the left of each title you want to view, and click on the button “View records”.


8.6.2. How to report an error or request an update on the record(s) of my publication(s)?

You may request an update for a record corresponding to your registered resources.
From your personal area and the left-hand menu, click on the button “My registered resources”, select and access the record to be updated.
From the record, click on the button “Report an error” on the right, and fill in the modification request web form. Please refer to section 6. Modification requests for more information.


8.6.3. What is an ISSN certificate?

You may need an original and official document certifying that your publication has obtained an ISSN from the ISSN International Centre. The ISSN certificate is a document issued on a letterhead signed by the Director of the ISSN International Centre. As a formal evidence, it certifies that:

– a specific ISSN number has been assigned to a continuing resource,
– this ISSN is included in the ISSN Register.

The certificate shows complete information from the publication’s descriptive record.


8.6.4. What is an ISSN certificate?

You may request a certificate only for the resources registered under your account (through an ISSN assignment or claiming request).
Search the record in your registered resources.
Select the record of your choice by clicking on the cross on the left-hand side of the title.
Once the record is displayed, click on the button “Generate a certificate”.
The record is displayed as a PDF document that you can print and download for free.

8.7. How to manage my account as a publisher?

From the login area, you can access these two sections: my account, my corporate information.
My account
Click on the temple icon, and then “My account”.
Click on the tab “Edit”, and modify your user name, e-mail address, password and language settings.
We recommend you leave ticked the “Private messages” section, to enable you to receive e-mail notifications from ISSN librarians.
My corporate information
This section enables you to view:

- your credentials as you entered them when you registered; your current subscriptions (ISSN credits and ISSN portal if the case occurs);
- your invoices;
- your own login user.

Click on each tab to access the sub-section of your choice.
Click on the button “See more” to edit your corporate information and display more details. Click on the button “Submit” to save your updated information.


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9.1. Which ISSN services can I subscribe to and how much does it cost?

- If you are taking out a subscription to the ISSN portal for the first time, please complete the form available on the Extranet.
Please contact the Sales Department for a personalised estimate attuned to your needs: click on the tab “Discover ISSN Services” or on the button “Contact” in the footer, fill in the form and send it by clicking on the button “Submit”. The ISSN International Centre will then set up the subscription conditions on the Extranet, and inform you by email.

As a new corporate customer, you will receive an email from the ISSN International Centre (no-reply [at] issn.org) including a link. Click on the link and you will be automatically redirected to the ISSN Portal page in order to set up your password to the ISSN Extranet.
Then, click on “My corporate information” and you are switched to your institutional area.

9.2. How shall I request a test account?

To request a test account of the ISSN Services, please contact the Sales Department: click on the tab “Discover ISSN Services” or on the button “Contact” in the footer, fill in the form and send it by clicking on the button “Submit”.

9.3. How shall I renew my subscription to the ISSN services?

As a Corporate Customer, your login and password to connect to the ISSN Extranet area is requested. It will allow you to manage your ISSN subscription, your subscription renewal, your invoices, your ISSN Portal users and usage statistics.
To connect to your institutional account, click on the icon “Temple” located on the top of the screen and enter your login and password. Click once again on the icon “Temple” and on “My corporate information”.
Please follow the steps below:

- Update your billing and delivery addresses by clicking on the link “See more”
- To renew your subscription, click on the link “Renewal subscription”
- Issue an invoice and click on the button “Pay” to issue an invoice
- Add your internal purchase order if necessary
- You can then visualize, download and print the invoice hand over to your financial department
- On the link “Users login”, update the email addresses and passwords of the users of the ISSN Extranet
- On the link “Portal user”, update the email addresses and passwords of the users of the ISSN Portal.

9.4. How shall I add options to my ISSN subscription?

To add an option to your subscription, you can:

- click on the icon “Temple” located on the top of the screen and enter your institutional login and password. Click once again on the icon “Temple” and on “My corporate information”. On the icon “My subscription”, click on “Add options” and select the ISSN service requested.
- Or you can contact the Sales Department by using the collaborative platform in your institutional area

9.5. How shall I pay for my subscription?

You can choose between:

- payment by credit card (PayPal payment), indicating the user's email address and password. The Paypal payment can be issued directly through your ISSN Extranet account.
or
- wire transfer. Payment is due within sixty (60) days as from the issuing date of the invoice.

9.6. When will my account be activated?

Once your ISSN subscription has been renewed and the ISSN invoice has been issued, downloaded and printed, your accesses to the ISSN Portal will be activated for the period renewed.

9.7. As a corporate customer, how can I manage my institution's account?

From the login area, you can access these sections: My account, My corporate information, Messages.
My account
Click on the Temple icon, and then choose My account.
Click on the tab Edit, and modify your user name, your e-mail address, your password, your language settings.
By default, the Private messages section is ticked which enables you to receive e-mail notifications from ISSN librarians.
My corporate information
This section enables you to view:

- your credentials as you entered them when you registered, you can update your information;
- your current subscriptions;
- your invoices;
- your own login user.
- the ISSN Portal login user

Click on each tab to access the sub-section of your choice.

1) Tab “Corporate information”: Click on “See more” to display more details. Click on the button “Submit” to save your updated information. You can also generate a PDF file and update your invoicing / delivery addresses and your email address.
2) Tab “Subscription”: You can get a summary of your current subscription to the ISSN services and renew your ISSN subscription.
3) Tab “Invoices”: you can see your past invoices and see, download, and print your current ones.
4) Tab “Users”: The “User login” is the login for your extranet connection. The “Portal users” are the connection details for your institution’s users who access the ISSN Portal.
NOTE: For the first connection and only for customers who have subscribed to the ISSN Portal by login and password, you should reboot your passwords and indicate the email of end users of the ISSN Portal.
5) Tab “Access statistics”: you can retrieve all usage statistics of the ISSN Portal. Select the period of your choice and access statistics about: the total number of visits, records downloaded via API or the website, API usage (search or download) [see section 7.3 Are REST API available?]

9.8. How can I access past and current invoices?

[See 9.7. As a corporate customer, how to manage my institution's account?]

9.9. How do I run usage reports on my institution’s account?

[See 9.7. As a corporate customer, how to manage my institution's account?]

9.10. What happens if I do not renew my subscription?

If you do not renew your subscription, and if you have used modified ISSN Data in your own database, you may continue to use ISSN data in strict accordance with the provisions of the Terms of Use.

9.11. How can I get in touch with the Sales Department?

Click on the tab “Discover ISSN Services” or on the button “Contact” in the footer, fill in the form and send it by clicking on the button “Submit”.


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10.1. How can I log in via IP address?

If your institution has subscribed to the ISSN Portal by IP connection, you should click on the icon “Temple” and click on “Automatic Login IP”. You are then connected to the complete ISSN Portal.

10.2. How to log in with a password?

If you have an individual connection (login/password), click on the “Temple” icon at the top right-hand corner of the screen. Enter your username and the password associated to your e-mail address, click on the button “Log in”.

10.3. I have forgotten my password. What should I do?

Click on the “temple” icon, and click on the button “Forgot password”. Then enter your e-mail address or your username, click on the button “E-mail new password”. Your new password will be sent by e-mail.

10.4. I have forgotten my username. What should I do?

Click on the “temple” icon, and click on the button “Forgot password”. Then enter the e-mail address associated with your user account, submit your request clicking on the button “E-mail new password”. Further instructions to reset your username and password will be e-mailed to you. Check your e-mail box and follow the instructions.
The link contained in the e-mail can only be used once and will lead you to a page where you can reset your password. It expires within one day. If you do not click on it, it is disabled.

10.5. How do I change my username or password?

Log in as in section 10.2. and click on “My account”. Enter your username and current password. Enter a new password in the box under your e-mail, and confirm your new password. Scroll down and click on the button “Save”.


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Sorry about that! Please report it using the contact form (https://portal.issn.org/node/32) and we will get it fixed for you as soon as possible.