1. General information about ISSN


1.1. What is an ISSN?
1.2. Why is an ISSN useful?
1.3. Who uses an ISSN? What are the practical uses of an ISSN?
1.4. What is the application scope of ISSN? What kind of publications are eligible to an ISSN assignment?
1.5. What is an ISSN-L?
1.6. Can a publication have both an ISSN and an ISBN?
1.7. Does an ISSN have any meaning embedded in the number?
1.8. Does a serial need a new ISSN if the publisher changes?
1.9. Does a serial need a new ISSN if the title changes?
1.10. How to obtain an ISSN for an online version of my serial if the print version already has an ISSN?
1.11. Is a new ISSN needed if a publication is relaunched?
1.12. My publication has been assigned an ISSN. How should I print / display it?

2. General information about the ISSN Portal


2.1. What types of users can access the ISSN portal?
2.2. What types of ISSN data are accessible in the ISSN Portal?
2.3. What does Released ISSN data mean?
2.4. What does Complete ISSN data mean?
2.5. What types of ISSN records are accessible in the ISSN Portal?

3. Search and discovery options


3.1. How to search using the map?
3.2. Simple search (index All / Title / ISSN)
3.3. Advanced search (upload ISSN list, manage profile, cart…)
3.4. Expert search
3.5. Search results and faceted search (view records, browse records…)

4. The ISSN record


4.1. Which type of data can you find on an ISSN record?
4.2. How is the information organised on the ISSN record?
4.3. Which type of information is there in the “Resource information” area?
4.4. Which type of information is there in the “Related information” area?
4.5. Which type of information is there in the “Record information” area?
4.6. Which type of information is there in the “Modification actions” area?

5. Tools for users


5.1. How to share a record?
5.2. How to print a record?
5.3. How to download a record?
5.4. How to add records to my cart?
5.5. Which tools attached to ISSN records are accessible to which types of users?

6. Retrieving ISSN data: humans and machine to machine interactions


6.1. In which format can I download a record?
6.2. Do you support content negociation?
6.3. Do you have a REST API?
6.4. Do you support OAI-PMH?

7. You are a corporate user


7.1. How to subscribe to the ISSN portal as a corporate user?
7.2. Which ISSN services can I subscribe to and how much does it cost?
7.3. How to pay for ISSN assignment or ISSN portal subscription?
7.4. When will my account be activated?
7.5. As a corporate user, how to manage my institution's account?
7.6. How to access to past and current invoices?
7.7. How do I run usage reports on my institution’s account?
7.8. What happens to my access if I did not renew my subscription?
7.9. How to renew my subscription as a corporate user?
7.10. How to contact the Sales Department?
7.11. As a corporate user, how to report an error or request an update on the record(s) of your publication(s)?
7.12. Is a modification request free of charge?
7.13. As a corporate user, how to follow the process of my modification requests?
7.14. How to search for several ISSN and get a list of titles and corresponding ISSN?

8. You are a publisher, or a third party requesting an ISSN assignment


8.1. Who can request ISSN assignment from the ISSN IC?
8.2. How to register as a publisher? (Registration is mandatory)
8.3. Publishers’ personal area

What is the use of my personal area?
What are the different statuses of an ISSN request?

8.4. ISSN assignment

What is an ISSN credit?
What is the fee of an ISSN assignment?
How to purchase ISSN credits?
How to request an ISSN?
How many ISSN do I need?
What kind of documents should I gather before requesting an ISSN?
When should I apply for an ISSN?
What is the average processing time of an ISSN request?
My ISSN assignment request is urgent. What should I do?
How will I know that my ISSN request was accepted?
My publication has been assigned an ISSN. How should I print / display it?
How to communicate with a librarian?
Might my ISSN assignment request be rejected?
My ISSN assignment request was refused. Will I be reimbursed?

8.5. ISSN Claiming and transfer of responsibility

What does claiming responsibility for a resource mean?
What is the benefit of claiming responsibility for a resource that belongs to my company?
How to claim responsibility for a publication that belongs to you?
How to declare a transfer of responsibility between journal titles?

8.6. How to manage my registered resources?

How to view the records for which you claimed responsibility?
How to report an error or request an update on the record(s) of your publication(s)?
Is a modification request free of charge?
How to follow the process of my modification requests?
What is an ISSN certificate?
How to generate an ISSN certificate?
How to manage my account as a publisher?

9. Log in information


9.1. What are the available authentication options?
9.2. I have forgotten my password. What should I do?

10. I found a bug. What should I do?


1.1. What is an ISSN?

The International Standard Serial Number is an 8-digit code used to identify unambiguously newspapers, journals, magazines and periodicals of all kinds and on all media–print and digital.

1.2. Why is an ISSN useful?

The ISSN can be thought of as the social security number of the serials world. Just as an individual's social security number is used in many automated systems to distinguish that person from others with the same or similar names, the ISSN distinguishes a particular serial from others with which it might be confused.

1.3. Who uses an ISSN? What are the practical uses of an ISSN?

- Publishers who wish to identify their serial publications and incorporate a barcode on the magazine, journal or newspaper for sale via the major retailers.
- Libraries which use the ISSN as a fundamental identifier for distinguishing between identical serial titles and facilitating checking and ordering procedures, collection management, legal deposit, interlibrary loans etc.
- Catalogue databases which use the ISSN as a record control number and can make use of the records on the ISSN register.
- Documentation centres and databases which handle bibliographic references and use the ISSN for more accurate serials citation, abstracting and indexing services etc.
- Subscription agencies who act as intermediaries between publishers and their customers use the ISSN to ensure the correct serial publication is ordered.
- Academics who wish to cite in full details of publications for research purposes.
- Retailers / wholesalers who use ISSN based barcodes within their own internal systems in order to assess and control magazine/newspaper circulation.

1.4. What is the application scope of ISSN? What kind of publications are eligible to an ISSN assignment?

Publications that are issued over time with no predetermined conclusion, being print or electronic (online resource, application for mobile device, CD-ROM for instance): serials (journals, newspapers, magazines, monographic series...), ongoing integrating resource(s) (websites, databases...). Additional criteria will be used by the ISSN International Centre concerning ongoing integrating resource(s).

1.5. What is an ISSN-L?

When a serial is available in more than one physical format and a separate ISSN has been assigned to each format, the ISSN Network designates a linking ISSN (ISSN-L) from one of these ISSN. The ISSN-L is available for use when there is a need to identify and link to a continuing resource without regard to format, for example in services such as OpenURL, library catalogues, search engines or knowledge bases.

1.6. Can a publication have both an ISSN and an ISBN?

Books (monographs) published within a series and annual / biennial publications are eligible for both ISBN and ISSN assignment.
An ISBN identifies an individual book in a series, or a specific year for an annual or biennial, and a different ISBN is used for every book.
An ISSN identifies the title of the monographic series, or the ongoing annual or biennial, and the same ISSN is used for every book published within that series (as long as the series title remains unchanged). The series title must be clearly and explicitly stated on each book, for example, on the front or back cover, on the title page, or on the editorial page, in order to be eligible for an ISSN.

1.7. Does an ISSN have any meaning embedded in the number?

No, unlike the ISBN code, which contains country and publisher prefixes, an ISSN is an anonymous identifier associated with a serial title, containing no information as to the publisher or its location.

1.8. Does a serial need a new ISSN if the publisher changes?

No, the ISSN is not related to ownership of a journal and does not confer copyright. A new number will be required if the change of publisher results in a change of serial title.

1.9. Does a serial need a new ISSN if the title changes?

An ISSN is assigned to a specific title. A new number is usually needed if a title changes.

1.10. How to obtain an ISSN for an online version of my serial if the print version already has an ISSN?

Separate ISSN are needed for serials published in different physical formats. If your printed serial already has an ISSN and an online version is being produced for the first time, the online version is considered to be a new serial.

1.11. Is a new ISSN needed if a publication is relaunched?

If a publication is being relaunched with the same title, then the existing ISSN is still valid for use, even if there has been a publishing gap. No new ISSN should be assigned in this circumstance.
If a serial reverts to a title that it has held previously, a new ISSN needs to be assigned. The publisher cannot revert to using the previous ISSN.

1.12. My publication has been assigned an ISSN. How should I print / display it?

[See section My publication has been assigned an ISSN. How should I print / display it?]


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2.1. What types of users can access the ISSN portal?

- Free users are non-registered users accessing the Portal from the Internet. They have access to “essential” identification information, or Released ISSN data for Confirmed records.[see below 2.2. What does Released ISSN data mean?]
- Corporate users are users in institutions having subscribed to the ISSN Register. They register either by login or IP. They will be able to access all information from all types of records. They will have an extended set of services [see Types of services]. However, the amount of data they will be entitled to download depends on the subscription package chosen by their institution [see 7. You are a Corporate User]
- Network users are users in National Centres and at the International Centre. Network users access the same kind of data and services as corporate users but they also access administrative data.

2.2. What types of ISSN data are accessible in the ISSN Portal?
Type of data Free user Publisher Corporate user Network user
Released ISSN data (core data) [see below] X X
Complete ISSN data X for the resources under their responsibility X X
2.3. What does Released ISSN data mean?

Released ISSN data is part of the data extracted from the ISSN Register concerning a publication, selected by the ISSN International Centre and made available to users free of charge via the Free Access Portal. This Released ISSN Data is limited to:

- ISSN
- ISSN-L
- Title proper
- Key-title
- Country
- Medium
- URL of the digital resource
- Date of last update of the record
- ISSN National Centre responsible for the record.

Released ISSN data is under licence CC BY-NC-SA (Attribution-NonCommercial-ShareAlike).

2.4. What does Complete ISSN data mean?

Complete ISSN data is all data extracted from the ISSN Register concerning a publication, plus external data extracted from external data bases and referentials (evaluation services, indexing/abstracting services, preservation services and archives, geolocalisation (Geonames), ISNI).
Depending on the resources, it may include for example:

- Other variant titles
- Subject (classification and subject
- Current and earliest Publishers
- Corporate editor name and ISNI
- Dates of publication
- Description (volumes…)
- Frequency
- Type of resource
- Language
- Indexed by
- Related titles
- Links to external resources…

Complete ISSN data is only made available to corporate and network users and publishers’ own resources once attached to their personal account [see section 8.5. You are a publisher - ISSN Claiming and transfer of responsibility].
ISSN data on open access scholarly publications included in ROAD (Directory of Open Access Scholarly Resources) are accessible for free via the Free Access Portal.

2.5. What types of ISSN records are accessible in the ISSN Portal?

An ISSN record represents the authority record for a continuing resource title [See also section 4. ISSN record].
ISSN records have different statuses according to their completeness:

- Confirmed records correspond to resources whose publication was validated by the ISSN network.
- Provisional records correspond to provisional ISSN that are sometimes assigned to pre-publications; they are liable to becoming Confirmed records.
- Legacy records were created at the beginning of the ISSN system; their bibliographic data is incomplete and not updated.
- Cancelled records correspond to cancelled ISSN, i.e. an ISSN was mistakenly assigned twice, it is then cancelled and a new ISSN is re-assigned.
- Suppressed records correspond to ISSN that were deleted, generally because the resource was never published.
- Unreported records correspond to identifiers not yet assigned and that are reserved to an ISSN centre for future assignment;

Type of records Free user Publisher Corporate user Network user
Confirmed X X X X
Provisional X
for the resources under their responsibility
X X
Other (Legacy, Cancelled, Suppressed, Unreported) X X X


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3.1. How to search using the map?
3.2. Simple search (index All / Title / ISSN)
3.3. Advanced search (upload ISSN list, manage profile, cart…)
3.4. Expert search
3.5. Search results and faceted search (view records, browse records…)
Type of services Free user Publisher Corporate user Network user
Simple search X
limited to released ISSN data
X
limited to released ISSN data
X X
Advanced search X
limited to released ISSN data
X
limited to released ISSN data
X X
Expert search X X
Browse X X
Cartographic search X
limited to released ISSN data;
Zoom scale limited to country
X
limited to released ISSN data;
Zoom scale limited to country
X
Complete ISSN data;
Precise zoom scale
X
Complete ISSN data;
Precise zoom scale


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4.1. Which type of data can you find on an ISSN record?

[See section 2. General information about the ISSN portal]

4.2. How is the information organised on the ISSN record?

The different identifiers of the resource are located in a top-left frame: it includes the ISSN and the ISSN-L, other ISSNs, for example the valid ISSN corresponding to the cancelled ISSN), any other identifier, notably the CODEN if any.
All external links are located in the frame on bottom-left. These links point to:

- the resource itself when it is online (its actual URL or URLs),
- other records in the national bibliography of the country, in a digital library,
- the record of the issuing body in the ISNI (International Standard Name Identifier) database,
- additional resources.

Most of ISSN bibliographic data is presented in the central frame, which is divided in 3 areas: resource information, related resources, record information.
Tools are gathered on the right-hand side. They offer the possibility to download records, report an error, view and print records, etc. [See section 5. Tools for users]

4.3. Which type of information is there in the “Resource information” area?

You can find the bibliographic information of the resource: the different titles, subjects, publishing information and corporate contributors, and the coverage by abstracting and indexing databases. There are possible bounces to view other results in the whole ISSN database with the same subject, publisher, place of publication or coverage by other databases. Click on the blue links to access the other results with the same criteria.
3 modes of display are available: public display, which is labelled view, and 2 professional types of display (MARC21 and UNIMARC). In order to change the mode of display, click on the triangle to pull-down the menu.
Update proposals not yet validated by ISSN librarians are marked in red next to the existing information. [See sections 7.11 As a corporate user, how to report an error or request an update on the record(s) of your publication(s)? and How to report an error or request an update on the record(s) of your publication(s)?]

4.4. Which type of information is there in the “Related information” area?

The related information frame is displayed on 3 tabs: related titles, resource network, resource history corresponding to linking entries (fields 7XX in MARC21).

- The tab related titles provides a list of all the other titles linked to the resource described in the central frame: supplements, subseries, other editions in different languages or medium, former and subsequent titles… The ISSNs marked in blue point to the corresponding ISSN records.
- The tab Resource network provides a graphical representation of horizontal (different versions) and vertical relationships, i.e. a hierarchical relationship of the whole to its parts and the parts to the whole (supplements, subseries…). These relationships are presented in the form of a tree structure, whose branches can be expanded or contracted to show more/less relations by clicking on the “[+/-]” sign. You can move the branches to organise the tree structure as you like.
- The tab Resource history shows a timeline representing the chronological relationship in time between the ISSNs of publications whose name changed over time.

Clicking on the icons above the tree structure and the timeline enables you to download the graphical representation in 2 printable formats (PNG or JPG), to zoom in/out, and to shift to full screen display.

4.5. Which type of information is there in the “Record information” area?

The Record information area displays administrative information on the record itself (which ISSN National Centre is in charge of the record, record creation dates, last modification date).

4.6. Which type of information is there in the “Modification actions” area?

The Modification actions area displays the processing status of a modification request. When a modification has been requested, a new section is displayed (“Modifications actions”) at the bottom of the page, showing with the request processing status. Click on the button “See more” to view the details of the modification request webform [see section How to follow the process of my modification requests?]


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5.1. How to share a record?

Select one or multiple records by ticking the corresponding boxe(s) and click on the button “Share a record” in order to share it/them on social networks

5.2. How to print a record?

Select one or multiple records by ticking the corresponding boxe(s) and click on the button “Print the record” to get a printable version

5.3. How to download a record?

Select one or multiple records by ticking the corresponding boxe(s) and click on the button “Download a record” to get the record in the format of your choice (see below).

5.4. How to add records to my cart?

1 - Logged in as a Corporate user or a Network user, you can add several records to your cart in order to save and retrieve them easily. From the search results page, select the records you want to save by ticking the boxes in the left-hand corner of each record, and click on the button "Add to my cart".
2 - You can preview the content of your cart by clicking on the Cart icon in the upper right corner of your page
3 - You can save your cart by clicking on the button “Save cart” in the Tools zone.

Give a name to your cart and save it as a new cart.
Clicking on the icon bar beside your profile:

- the number of records in your current cart will be displayed,
- if you have saved several carts, the different cart names are displayed.

To add a record to your cart, search records from the portal, tick the record of your choice and click on the button “Add to my cart” among your tools.
To remove a record from your cart, click on the icon bar beside your profile and select the cart of your choice. Tick the record to be removed and click on the button “Remove from my cart”.

5.5. Which tools attached to ISSN records are accessible to which types of users?
Tool Free user Publisher Corporate user Network user
Share records X X X X
Print records X X X X
Download records X X X
Limited to claimed ISSN
Claim an ISSN X
Report an error X X X
Limited to claimed ISSN
Generate a certificate X
Limited to claimed ISSN
Add records to my cart X X


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6.1. In which format can I download a record?

You can download the ISSN records in different formats:

1. MARC formats: MARC21, UNIMARC, MARCXML
2. Linked data formats: RDF/XML, TTL, JSON. Records are encoded in RDF following the ISSN linked data application profile [see ISSN linked data application profile]
3. CSV (comma-separated values).

6.2. Do you support content negociation?

It is possible for any external application to retrieve the RDF data of each ISSN record webpage.
For example, an application will request https://issn.org/resource/ISSN/[ISSNnumber]/rdf.xml to obtain the related data element as RDF.
This is possible for registered and also for unregistered machines (which may only retrieve essential metadata). The quality of service (server response rate, for example) depends on the status of the requester.

6.3. Do you have a REST API?

Any request to the portal may be automated thanks to the use of REST protocol; the download of the results is also automated. This is restricted to registered users.

6.4. Do you support OAI-PMH?

Already existing machine to machine interactions, such as OAI-PMH or Z39-50, will be progressively integrated in the Portal. The use of SRU as an alternative to the locally defined REST API (but not replacing it) will be investigated.


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7.1. How to subscribe to the ISSN portal as a corporate user?

You received an email from the ISSN International Centre (no-reply@issn.org) including a link. Click on the link and you will be automatically redirected to the ISSN Portal page in order to set up your password to the ISSN Extranet. Then, click on “My corporate information” and you are switched to your institutional area.

7.2. Which ISSN services can I subscribe to and how much does it cost?

If you are taking out a subscription for the first time, please complete the form made available on the Extranet.
Please contact the Sales Department for a personalised estimate according to your needs: click on the tab “Discover ISSN Services” or on the button “Contact” in the footer, fill in the form and send it by clicking on the button “Submit”. The ISSN International Centre will then set up the subscription conditions on the Extranet, and inform you by email.

7.3. How to pay for ISSN assignment or ISSN portal subscription?

You will have to choose between:

- a payment by credit card (PayPal payment), indicating the user's email address and password, or
- a wire transfer. Payment is due within thirty (30) days' from the date of invoice.

7.4. When will my account be activated?

Once the ISSN subscription renewed and the ISSN invoice issued, downloaded and printed, it will mean that your accesses (Login and password or IP connections accesses) to the ISSN Portal are activated for the period renewed.

7.5. As a corporate user, how to manage my institution's account?

From the login area, you can access these sections: my account, my corporate information, messages.


My account

- Click on the temple icon, and then My account.
- Click on the tab Edit, and modify your user name, your e-mail address, your password, your language settings.

We recommend to leave ticked the Private messages section, to enable you to receive e-mail notifications from ISSN librarians.


My corporate information
This section enables you to view:

- your credentials as you entered them when you registered, and update your information;
- your current subscriptions;
- your invoices;
- your own login user.

Click on each tab to access the sub-section of your choice.

- Tab “Corporate information”: Through “see more” and display more details. Click on the “Submit” button to save your updated information. You can also generate a PDF file. You can update your invoicing / delivery addresses and your email address.
- Tab “Subscription”: You have a summary of your current subscription to the ISSN services and to renew your ISSN subscription.
- Tab “Invoices”: you can see your past invoices and see, download and print your current ones.
- Tab “users”: The “user login” is the login for your extranet connection. The “Portal users” are the login and password accessed or IP accessed of the users to the ISSN Portal.
NOTE: For the first connection and only for customers that subscribed to the ISSN Portal by login and password, you must reboot your passwords and indicate the email of end users of the ISSN Portal users.
- Tab “Access statistics”: you can retrieve all usage statistics of the ISSN Portal. Select the period of your choice and access statistics about: the total number of visits, records downloaded via API or the website, API usage (search or download) [see section 6.3 Do you have a REST API?]

7.6. How to access to past and current invoices?

[See 7.5. As a corporate user, how to manage my institution's account?]

7.7. How do I run usage reports on my institution’s account?

[See 7.5. As a corporate user, how to manage my institution's account?]

7.8. What happens to my access if I did not renew my subscription?

If you did not renew your subscription, and if you have used modified ISSN Data in your databases, you may continue to use ISSN data in strict accordance with the provisions of ISSN portal Terms of Use.

7.9. How to renew my subscription as a corporate user?

- If you are already a Licensee, you can renew your subscription online under the same conditions via your account, from the tab Subscriptions, clicking on the button “Renewal”;
- If you wish to renew your subscription under different conditions, please contact the ISSN International Centre through your personal online account, in the section Messages.

7.10. How to contact the Sales Department?

Click on the tab “Discover ISSN Services” or on the button “Contact” in the footer, fill in the form and send it by clicking on the button “Submit”.

7.11. As a corporate user, how to report an error or request an update on the record(s) of your publication(s)?

You may request an update for any record.
Search the portal, select and open the record to be updated. From the record, click on the button “Report an error” on the right, and fill in the modification request webform. This form is already pre-filled with the existing information, and you can modify all these fields, except the ISSN of the resource, the name of your institution, and your name and e-mail. You can also add some missing information in the other fields left in blank, and some comments. If you need to repeat some fields, click on the button “Add more” or “Add one”.
Do not forget to add some supporting documents in attachment, clicking on the buttons “Choose a file” and “Upload”. This documentary evidence is mandatory, and will help the librarian in charge to better handle the request and validate the modifications requested.
As you save the form clicking on the button “Send request”, your modification request is transmitted for validation to the ISSN Centre in charge of the record. On the record, the update proposals not yet validated by ISSN librarians are marked in red next to the existing information. At the bottom of the record, a new section is displayed (“Modifications actions”) with the request processing status. Click on the button “See more” to view the details of the modification request webform.

7.12. Is a modification request free of charge?

Yes, any modification request is free of charge. If a modification request involves a major title change, a new ISSN will be assigned for free by the ISSN International Centre, within its scope [see 2.5. Who can ask an ISSN from the ISSN International Centre?].

7.13. As a corporate user, how to follow the process of my modification requests?

You will be notified by e-mail about the outcome of your request. When a modification is requested, before it is validated, the data elements that are likely to be added, modified or suppressed are visible on the ISSN record itself as an update proposal marked in red. At the bottom of the record, a new section is displayed “Modifications actions” with the request processing status. Click on the button “See more” to view the details of the modification request webform.

7.14. How to search for several ISSN and get a list of titles and corresponding ISSN?

Through the Advanced search form, you can submit a list of ISSN in .txt format. Each ISSN must be followed by a carriage return. Click on the button “Upload” next to the ISSN field and validate by clicking on the button “Start a search”.


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8.1. Who can request ISSN assignment from the ISSN IC?

Determine the procedure to follow based on your country.
Consult the list of ISSN National Centres and check whether your country has an ISSN National Centre or comes under the responsibility of the ISSN International Centre.
The ISSN International Centre assigns ISSN to 3 types of publishers:

- Publishers located in countries without any ISSN Centre [see below 8.2. How to register as a publisher, option 1]
- International Organisations [see below 8.2. How to register as a publisher, option 2]
- Multinational Publishers

Multinational publishers will be directly registered by the ISSN IC as part of their agreement with the ISSN IC. These multinational publishers can also decide to subscribe to the ISSN services. Through this access, they can access the publisher’s functionalities and to the subscription functionalities.

8.2. How to register as a publisher? (Registration is mandatory)

If you want to get an ISSN, you need to be registered. The registration process will take place when submitting your first ISSN assignment request.
Click on “Publishers’ area” in the upper left-hand corner.
Two options are proposed according to the country of publication to be selected: National or International.

- Option 1: If you are located in a country without any ISSN Centre, from the frame National, select your country of publication and click on Submit. Your request will be processed by the ISSN International Centre. If there is an ISSN Centre in your country, you will be informed on how to contact the relevant national ISSN Centre who is responsible of your ISSN assignment request.
- Option 2: If you are an international organization listed in the Yearbook of International Organisations, section A to F (United Nations, Word Bank, …), your request will be processed by the ISSN International Centre. Enter your International Organisation ID that you may retrieve by clicking on the link to the Union of International Associations. Your ID is composed of one letter and four numbers. This ID is mandatory to be considered as an international organization. Submit the webform.

Fill in the form about your credentials, above all the mandatory fields with an (*), and the additional information.
Tick the boxes in confirmation that you read the General Terms of Use. By ticking this box, you acknowledge that you may only access the ISSN Services if you accept these Terms of Use without any reservations, which you undertake to respect.
You may (or may not) confirm that you authorize the ISSN International Centre to use your personal data for commercial purposes [See UGC - ARTICLE 7: CONFIDENTIALITY - PERSONAL DATA].
Send your webform.
You will be effectively registered as a publisher after you have paid for your ISSN request. [See 8.3. How much is it?]

8.3. Publishers’ personal area

What is the use of my personal area?

From your personal area, you will be able to send requests to the ISSN International Centre, buy credits for ISSN assignment, exchange messages with an ISSN IC librarian and follow the status of your requests.
There are three main kind of requests:

- ISSN assignments to new publications [see 8.4. ISSN assignment],
- ISSN claiming [See How to claim responsibility for a publication that belongs to you?],
- modification requests [see 7.11 As a corporate user, how to report an error or request an update on the record(s) of your publication(s)? and How to report an error or request an update on the record(s) of your publication(s)?].

Your Personal area is organized in a dashboard divided in 2 parts.
On the top of the page, you have a dashboard with 2 tabs:

- the number of requests and their different processing statuses. [see What are the different statuses of an ISSN assignment request?]
- a summarized view of the number of registered publications that you claimed responsibility for.

Below, the main frame of your personal area is a table summarizing all your requests and enabling you to follow their processing status and view more details for each request.
You can:

- access easily to your requests using filters on Request ID, status, nature, title, ISSN or requester,
- sort this table clicking the header of any column,
- view more details clicking on the request ID or the ISSN assigned for more details,
- write a message to the librarian in charge of your requests.


What are the different statuses of an ISSN request?

You may follow the outcome of each of your requests checking the processing statutes:

- Draft: you can prepare your request and save it as a draft to continue and send the request later, in case some information is missing;
- Pending: you have sent your ISSN request, but it has not been evaluated yet by the ISSN IC;
- In process: your request is validated by the ISSN IC; a provisional ISSN record is generated. However, the confirmed ISSN record is not accessible yet in the Portal;
- Processed: your request has been processed and a confirmed ISSN record is accessible in the ISSN Portal.
- Provisional: your request has been processed and a Provisional record was created corresponding to a pre-publication. You are expected to send further information when the resource will be actually published.
- Incomplete: some elements of the request are missing, and you are expected to provide the relevant information in return.
- Rejected: your request was rejected, for example because the resource is not a continuing resource.

On the left-hand side, the menu enables you to:

- Resume to your home page with the dashboard,
- Request an ISSN assignment, accessing the ISSN assignment request webform [see 8.4. ISSN assignment],
- Purchase ISSN credits and know how many ISSN credits you have [see How to purchase ISSN credits?]
- Search the portal [see Search and discovery options],
- Check the records of the resources you claimed to be under your responsibility, [see 8.5. ISSN Claiming and transfer of responsibility]
- Claim responsibility for a resource, [see 8.5. ISSN Claiming and transfer of responsibility]
- Communicate with an ISSN librarian through e-mails. [see How to communicate with a librarian]

8.4. ISSN assignment

What is an ISSN credit?

Publishers need to pay a fee for ISSN assignment. Thus, you have to buy ISSN credits.
An ISSN Credit is a value representing the number of ISSN assignments available to publishers registered on the extranet. It includes the ISSN data creation, maintenance and dissemination services.
The price of an ISSN credit will depend on your country, and on the amount of credits purchased (the price decreasing gradually).


What is the fee of an ISSN assignment?

An ISSN credit offers you the possibility of requesting the assignment of an ISSN to one specific title, whatever the number of medium versions. An ISSN credit corresponds to the assignment of an ISSN-L.
If you request an urgent assignment, you are invited to send an “urgent request”, which costs two credits.
Other kinds of requests are free of charge: requesting an ISSN for a title already existing on another medium, claiming ownership of a resource, requesting a modification.


How to purchase ISSN credits?

Log in to your personal area; from the left-hand menu, click on the button “Purchase ISSN credits”.
Enter the number of ISSN credits needed in the right tranche (2-4 credits, 5-20 credits, more than 20 credits). Click on the button “Add to cart”, validate the amount.
Click on “Carry out the payment”.
You will be redirected to a payment page where you must choose to pay by PayPal or by banking transfer. Follow the instructions and proceed to payment.


How to request an ISSN?

Log in to your account [see 8.2 How to register as a publisher?]
From your personal area, check that you have enough ISSN credits in your account, clicking on the left-hand menu Purchase ISSN credits [see How to purchase ISSN credits?]
If your balance is equal to 0, then click on the button Purchase ISSN credits in the left-hand side menu and proceed to online payment.
Click on the button Request an ISSN in the left-hand side menu.
Fill in the web form thoroughly, providing all the mandatory information in the fields marked with an (*) and additional information.
The proofs of publication must be uploaded and attached to the webform. The allowed files types are: gif, jpg, jpeg, png, pdf, doc, docx, xls, xlsx.
If a document is missing, save your request as a draft and continue after you have all the documents ready for upload.
Save the webform and send the request.

How many ISSN do I need?

If your publication is issued in different language, regional, or physical editions (e.g., print, electronic), as many ISSNs as there are different versions will be assigned. [See General information about ISSN]


What kind of documents should I gather before requesting an ISSN?

Before proceeding to your ISSN request, please gather:

- For a print version: complete issue or copy (in pdf or jpg files) of the cover, title page and editorial page. The editorial page must show the name and address of the publisher,
- For a CD-ROM version: sample or copy (in pdf or jpg files) of the label affixed on the disc and/or on the container with the name and address of the publisher printed on.
- For an online version: the URL (electronic address) of the publication. The name and address of the publisher must be displayed on the publication.
- For a mobile version (for e-readers and smartphones): screenshots of the title screen and/or of any other screens showing the name and address of the publisher.

These documents must be attached as PDF or JPEG files.
If something is missing, save your request as a draft and continue once you have all the documents ready for upload.


When should I apply for an ISSN?

For a print publication, an ISSN shall be requested up to three (3) months before the release of the first issue.
For an online publication, an ISSN is assigned only after the release of the first 2 issues, provided that these issues contain 5 articles at least.


What is the average processing time of an ISSN request?

The processing of the ISSN request by the ISSN International Centre, that is to say, the transition of the request from "pending" to "in process" will be handled within twenty working days on average.


My ISSN assignment request is urgent. What should I do?

Any Registered user who has enough ISSN credits may request an urgent ISSN Assignment from the ISSN International Centre for one or more publications provided that he/she does not make more than 5 urgent requests per day. The urgent assignment of an ISSN to one or more publications from the same Publisher is carried out within 5 working days if the request(s) is(are) complete. In the case of an incomplete request, this period runs from when the Registrant has sent all the required items to the ISSN International Centre. The ISSN is then made available to the Registered user in order to identify the publication(s).


How will I know that my ISSN request was accepted?

You can follow the process of your ISSN assignment on your dashboard, in your Personal area. [See 8.3 Publishers’ area and How to communicate with a librarian]. You also receive an e-mail.


My publication has been assigned an ISSN. How should I print / display it?

According to the ISO standard 3297 which defines the ISSN and its uses, the ISSN should be printed/displayed this way:

For print version, print this ISSN prominently on each issue of your publication, preceded by the letters ISSN, preferably in the upper right-hand corner of the cover page;
For online version, display this ISSN prominently on the title screen, homepage and/or first page (for PDF formats) of your online publication, preceded by the letters ISSN;

On your website, if you received 2 ISSN for print and online version, both ISSN can be displayed as follows: ISSN XXXX-XXXX (Online), ISSN XXXX-XXXX (Print)


How to communicate with a librarian?

Once you are logged in your personal area, you can access your mailbox from the left-hand menu My Services, clicking on the button Messages. You can:

- View your messages in your Inbox and reply,
- Write and send a message mentioning the subject and specifying the tracking number if necessary, in order to contact a person in charge of your request,
- keep track of your sent messages.

When you receive a message in your personal area, you will be notified by e-mail that you have received a new message from the ISSN International Centre, with a link to your personal area.
In the same way, from your detailed dashboard, at the end of the line corresponding to every request, you can write a message to your dedicated librarian by clicking on the button Contact a librarian. You will be directed to your Mailbox.


Might my ISSN assignment request be rejected?

Yes, the ISSN International Centre may refuse to assign an ISSN, particularly in the following cases:

- an ISSN has already been assigned to the publication,
- the publication is not eligible for an ISSN assignment,
- the publication does not exist,
- the data provided by the requester is incorrect or misleading.


My ISSN assignment request was refused. Will I be reimbursed?

No, the ISSN International Centre does not reimburse the requester in case of a refusal to assign an ISSN to a publication. However, depending on the cases, the ISSN IC may refund your credit account. The refund credit may then be used for subsequent requests.

8.5. ISSN Claiming and transfer of responsibility

What does claiming responsibility for a resource mean?

As a publisher, you may “claim” responsibility over a title published by your company, and to which an ISSN has already been assigned. After the process is validated by the ISSN International Centre, the resources are attached to your personal account.


What is the benefit of claiming responsibility for a resource that belongs to my company?

Once you have claimed responsibility for a resource, you have access to full information on the records attached to your account, in order to get certificates, download the records, or ask for updates or modifications.


How to claim responsibility for a publication that belongs to you?

First, you need to be registered as a publisher.
Search the portal, searching by ISSN or title, adding another criteria like country or medium if necessary,
Select the titles of your choice, clicking on the cross on the left of each title you want to view,
You can navigate between records using the navigation bar
View the selected records clicking on View record,
From each record selected, you may share, print and claim the record.
Click on the button “Claim the record” and fill in the specific form. This form is pre-filled with your own essential credentials, and the ISSN and the Key title of the resources selected;
Please provide documentary evidence of your ownership by uploading proofs (any document the name and address of the publisher of the selected title);
Allowed files types are: gif, jpeg, jpg, png and pdf. The total weight of the documents should not exceed 2 MB.
Your claiming request will be assessed by an ISSN librarian. If you did not provide enough evidence of your ownership, you will be asked to complete your request and add more documents.
If the request is validated, you will see the successfully claimed record(s) added to your list of registered resources. Then, you will be able to view the complete bibliographic information of the record, and to ask for a certificate, for a modification or update, or a transfer of responsibility if the case occurs.
Please repeat the process for each publication you want claim.
You can follow your claiming requests in your Publishers’ dashboard, clicking on the button “My registered resources”.


How to declare a transfer of responsibility between journal titles?

If the record is already attached to a preceding publisher, and you want to inform the ISSN International centre about a “transfer of ownership” on any resource you become responsible for, the process is similar to a claiming request, using the same button” Claim the record” and the same webform. Please mention:

- the name and contact of the transferring publisher;
- the date of the transfer of ownership if it is not immediate.

There are two cases:

- If the preceding/transferring publisher has already registered in the ISSN Customer extranet, on the record of the resource, in the section “Modification actions”, an informative note will inform the transferring publisher that a transfer of ownership has been requested. The transferring publisher will have to validate this transfer, refuse or modify the effective date of transfer.
- If the transferring publisher has not registered yet in the ISSN Customer Extranet, the receiving publisher will be able to specify the name and contact details of the transferring publisher who will be contacted by ISSN IC staff.

In case of a disagreement between publishers, the ISSN IC will postpone the transfer and wait for further clarification from the two publishers.
Please repeat the process for each publication you want to declare a transfer of ownership about.

8.6. How to manage my registered resources?

From the left-hand menu “My Services” in your personal area, click on the button My registered resources. You will be able to:

- view the records for which you claimed responsibility,
- request a modification to update the information or report an error on the record of a resource,
- generate a certificate.


How to view the records for which you claimed responsibility?

From your personal area, click on the button “My registered resources” and you can see the short records of the resources you claimed responsibility for. In order to view the complete records, select the titles of your choice, clicking on the cross on the left of each title you want to view, and click on the button “View records”.


How to report an error or request an update on the record(s) of your publication(s)?

You may request an update for a record attached to your account, either because you claimed responsibility for the resource, or because the transfer of ownership you declared has been validated by the transferring publisher and the ISSN International Centre [See 8.5. ISSN claiming and transfer of responsibility].
Click on the button “My registered resources” in the left-hand menu, select and open the record to be updated. From the record, click on the button “Report an error” on the right, and fill in the modification request webform. This form is already pre-filled with the existing information, and you can modify all these fields, except the ISSN of the resource, the name of your institution, and the requester’s name and e-mail. You can also add some missing information in the other fields left in blank, and some comments. If you need to repeat some fields, click on the button “Add more” or “Add one”.
Do not forget to add some proofs of publication in attachment, clicking on the buttons “Choose a file” and “Upload”. This documentary evidence is mandatory, and will help the librarian in charge to better handle the request and validate the modifications requested.
As you save the form clicking on the button “Send request”, your modification request is transmitted for validation to the ISSN Centre in charge of the record. On the record, the update proposals not yet validated by ISSN librarians are marked in red next to the existing information.


Is a modification request free of charge?

Yes, any modification request is free of charge. But publishers have to be registered on the ISSN extranet, and modifications can be requested only on the records attached to their account, i.e. on the claimed resources owned by the publisher requesting an update.
If a modification request involves a major title change, a new ISSN will be assigned for free by the ISSN International Centre, within its scope [see 2.5 Who can ask an ISSN from the ISSN International Centre?].


How to follow the process of my modification requests?

If the modification request is handled by the ISSN International Centre, and if you are registered as a publisher on the ISSN customer extranet, you can follow the process of your modification request in your personal area [see 8.3. Publishers’ personal area].
If the modification request if handled by an ISSN national centre, the process may take more time, and you will be notified by e-mail about the outcome of your request.
When a modification is requested, before it is validated, the data elements that are likely to be added, modified or suppressed are visible on the ISSN record as an update proposal marked in red. At the bottom of the record, a new section is displayed (“Modifications actions”) with the request processing status. Click on the button “See more” to view the details of the modification request webform.


What is an ISSN certificate?

You need an original and official document certifying that your publication has obtained an ISSN number. The ISSN certificate is an official attestation issued on a letterhead signed by the ISSN Director. As a formal proof, it certifies that:

– a specific ISSN number is assigned to a publication in print, electronic, to your blog or website
– this ISSN is part of the ISSN Register.

The certificate covers all information of the publication descriptive record.


How to generate an ISSN certificate?

You may request a certificate only for the resources that you previously claimed responsibility for [See 8.5. ISSN claiming and transfer of responsibility].
Search the record from your registered resources.
Select the record of your choice clicking on the cross on the left side of the title.
From the record of the publication you have selected, click on the button “Generate a certificate”.
The record is displayed as a PDF document that you can print and download for free.


How to manage my account as a publisher?

From the login area, you can access these sections: my account, my corporate information.


My account
Click on the temple icon, and then My account.
Click on the tab Edit, and modify your user name, your e-mail address, your password, your language settings.
We recommend to leave ticked the Private messages section, to enable you to receive e-mail notifications from ISSN librarians.


My corporate information
This section enables you to view:

- your credentials as you entered them when you registered, and update your information;
- your current subscriptions (ISSN portal and ISSN credits);
- your invoices;
- your own login user.

Click on each tab to access the sub-section of your choice.
Click on See more to edit your corporate information and display more details. Click on the “Submit” button to save your updated information. You can also generate a PDF file.


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9.1. What are the available authentication options?

- Automatic login using IP address
- Login and password

9.2. I have forgotten my password. What should I do?

Click on the login area, and click on the button Forgot password. Then enter your e-mail address or your user ID, submit your request clicking on the button E-mail new password. Your password will be sent to you by e-mail.


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