9.11. How can I get in touch with the Sales Department?

Click on the tab “Discover ISSN Services” or on the button “Contact” in the footer, fill in the form and send it by clicking on the button “Submit”.

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9.10. What happens if I do not renew my subscription?

If you do not renew your subscription, and if you have used modified ISSN Data in your own database, you may continue to use ISSN data in strict accordance with the provisions of the Terms of Use.

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9.9. How do I run usage reports on my institution’s account?

[See 9.7. As a corporate customer, how to manage my institution's account?]

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9.8. How can I access past and current invoices?

[See 9.7. As a corporate customer, how to manage my institution's account?]

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9.7. As a corporate customer, how can I manage my institution's account?

From the login area, you can access these sections: My account, My corporate information, Messages. My account Click on the Temple icon, and then choose My account. Click on the tab Edit, and modify your user name, your e-mail address, your password, your language settings. By default, the Private messages section is ticked which enables you to receive e-mail notifications from ISSN librarians. My corporate information This section enables you to view:

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9.6. When will my account be activated?

Once your ISSN subscription has been renewed and the ISSN invoice has been issued, downloaded and printed, your accesses to the ISSN Portal will be activated for the period renewed.

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9.5. How shall I pay for my subscription?

You can choose between:

- payment by credit card (PayPal payment), indicating the user's email address and password. The Paypal payment can be issued directly through your ISSN Extranet account. or - wire transfer. Payment is due within sixty (60) days as from the issuing date of the invoice.

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9.4. How shall I add options to my ISSN subscription?

To add an option to your subscription, you can:

- click on the icon “Temple” located on the top of the screen and enter your institutional login and password. Click once again on the icon “Temple” and on “My corporate information”. On the icon “My subscription”, click on “Add options” and select the ISSN service requested. - Or you can contact the Sales Department by using the collaborative platform in your institutional area

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9.3. How shall I renew my subscription to the ISSN services?

As a Corporate Customer, your login and password to connect to the ISSN Extranet area is requested. It will allow you to manage your ISSN subscription, your subscription renewal, your invoices, your ISSN Portal users and usage statistics. To connect to your institutional account, click on the icon “Temple” located on the top of the screen and enter your login and password. Click once again on the icon “Temple” and on “My corporate information”. Please follow the steps below:

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9.2. How shall I request a test account?

To request a test account of the ISSN Services, please contact the Sales Department: click on the tab “Discover ISSN Services” or on the button “Contact” in the footer, fill in the form and send it by clicking on the button “Submit”.

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